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Salesforce Announces Next-Generation of Service Cloud Einstein

Salesforce announces the next-gen of Service Cloud Einstein. It combines the world’s #1 CRM with guided processes and powerful artificial intelligence to transform customer service experience....

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How Technology Has Revitalized the Financial Planning Market in India

The priorities of urban India have changed. Until a decade ago, family essentials ranked number one. Today, personal aspirations have taken center stage. With rising income levels, Indians are...

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Adriana Bokel Herde to Lead as Chief People Officer for Pegasystems

Pegasystems has appointed Adriana Bokel Herde as the new chief people officer and senior vice president. The incumbency has been done with immediate effect, wherein, Ms. Herde will be responsible for...

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5 Silent Indications That You Are About to Lose an Important Customer

Limesh Parekh | CEO | Enjay IT Solutions There Are Three Ways To Grow Your Business. The first is to increase the number of your customers. The second is to increase the average transaction value per...

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Salesforce Makes Advancements to its Sales Cloud Platform

Salesforce announced advancements to the Sales Cloud platform, delivering a faster, smarter and more integrated sales process from lead-to-cash. Now, companies can complete the entire sales process,...

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Nolte India Selects Salesforce to Drive Sales Efficiency

Home Studio India, which operates Nolte retail and B2B business in India has selected Salesforce to automate its sales management system and accelerate the efficiency of sales services across its...

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ABB Expands Its Global Partnership with Salesforce

Salesforce announced that ABB is expanding with Salesforce company-wide and deploying Salesforce Einstein and IoT, along with its ABB Ability digital offering, to power customer success in the Fourth...

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How to Use Gmail to Make Yourself More Productive

Limesh Parekh CEO, Enjay IT Solutions Email is arguably the most widespread form of business communication today. Despite the stellar rise of Instant Messaging tools like Slack and WhatsApp, email is...

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Knowlarity Integrates its Cloud Telephony Offerings with Freshworks

Furthering its dominance in the CRM and business communications facilitation segment and associating with its premium players, Knowlarity recently partnered with Freshworks one of the most rapidly...

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9 Benefits of Integrating Telephony into Your CRM Software

Telephony and CRM are two technological tools that every company should adopt in order to thrive today. Large-scale organizations and multinational corporations use such tools. But startups and small-...

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